2SetAppointments Privacy Statement
2SetAppointments is committed to protecting your privacy. Please
take a moment to read the following policy to understand how your
personal information will be treated as you make full use of our
services. This policy may change from time to time so please check back
periodically. The privacy statement discloses the privacy practices for
http://www.2SetAppointments.com
web site. If you have questions or concerns regarding this statement,
please contact us by e-mail at privacy@2SetAppointments.com.
Information Collection
2SetAppointments is the sole owner of the information collected on http://www.2SetAppointments.com.
2SetAppointments collects information from our users at several
different points on our web site. 2SetAppointments explicitly asks when
it needs information that personally identifies you pertinent to the
specific services you are choosing to subscribe to on the
2SetAppointments web site. This information can include your e-mail
address, name, postal address, telephone number, and credit card
information, as applicable. 2SetAppointments also may ask for
non-personal information, business contact information or demographic
information.
Registration
In order to use services provided by 2SetAppointments web site, a
user must first complete the registration form. During registration a
user is required to provide business contact information, such as first
and last name, company name, address, phone number and e-mail address as
well as to choose username and password. We use this information to
establish customer account to provide the user with services on our site
for which he has expressed interest. We also require a user’s credit
card number to establish regular online scheduling account or partner
account. Credit card is not required in order to establish free trial
account or affiliate account.
Subscription
We request information from the user on our accounts enrollment and
partner enrollment forms. New users must provide contact information,
such as such as first and last name, company name, address, phone number
and e-mail address as well as billing information, such as credit card
number, expiration date, cardholder name and billing address. This
information is used for automated billing purposes. If we have trouble
processing account subscription payments, the information is used to
contact the user.
Information Use
2SetAppointments and 2SetAppointments service partners use your
personal information to operate 2SetAppointments web site and to provide
2SetAppointments services you have requested. The information is also
used to communicate with you regarding your 2SetAppointments accounts
when such communication is essential to the operation of the service. We
also use your e-mail address to respond to incoming service and support
requests from you, to collect customer feedback, customer satisfaction
surveys, and other informational mailings.
2SetAppointments may
disclose your personal information if required to do so by law or in the
good faith belief that such action is necessary to: (a) conform to the
edicts of the law or comply with legal process served on
2SetAppointments; (b) protect and defend the rights or property of
2SetAppointments or the users of 2SetAppointments services; or, (c) act
under exigent circumstances to protect the personal safety of users of
2SetAppointments services or the public.
Personally identifiable
information collected by 2SetAppointments may be stored and processed in
the United States or any other country in which 2SetAppointments or its
partners, subsidiaries or agents maintain facilities, and by using this
site, you consent to any such transfer of information outside of your
country.
Information Security
2SetAppointments secures your personal information from unauthorized
access, use or disclosure. 2SetAppointments secures the personally
identifiable information you provide on computer servers in a
controlled, secure environment, protected from unauthorized access. All
sensitive personal information (such as a credit card number and other
financial information) is stored in encrypted data format.
When
our registration/order form asks users to enter sensitive information,
such as credit card number and other financial information, that
information is encrypted and is protected with the best encryption
software in the industry - Secure Socket Layer (SSL). While on a secure
page, such as our enrollment form, the lock icon on the bottom of Web
browsers such as Netscape Navigator and Microsoft Internet Explorer
becomes locked, as opposed to un-locked, or open, when users are just
‘surfing’.
While we use SSL encryption to protect sensitive
information online, we also do everything in our power to protect
user-information off-line. All of our users’ information, not just the
sensitive information mentioned above, is restricted in our offices and
data center space. Only employees who need the information to perform a
specific job are granted access to personally identifiable information.
Furthermore, all our employees are kept up-to-date on our security and
privacy practices. Every time new policies are added, all of our
employees are notified. Finally, the servers that store personally
identifiable information are in a secure environment within controlled
access facility, locked in private cabinets.
Changes to Personal Information
If a user’s personally identifiable information changes (such as
company name, phone, e-mail, postal address, etc.), or if a user no
longer desires 2SetAppointments services, we provide a way to correct,
update or deactivate users’ personally identifiable information. To
review and update your personal contact information, login to your
account at http://www.onlineappointmentmanager.com
and go to Account Setup Center.
Confidentiality
2SetAppointments is committed to keeping user’s personally
identifiable information confidential. 2SetAppointments never shares
service provider schedules with anyone except the service provider's
authorized personnel. For users scheduling appointments with a service
provider, 2SetAppointments does not share their personal schedule
information with anyone except the service provider with whom they make
an appointment. All customer contact information and appointment
information is kept confidential. Service providers can only view
information related to their own appointments.
No Cookies
A cookie is a piece of data stored on the user’s computer tied to
information about the user. 2SetAppointments web site does not use
cookies. You have the ability to accept or decline cookies. Most Web
browsers automatically accept cookies, but you can usually modify your
browser setting to decline cookies if you prefer. If you choose to
decline cookies, you still will be able to fully experience the
interactive features of the 2SetAppointments web site and
2SetAppointments online scheduling services.
Some of our
affiliate partners use cookies on our site to indicate referral source.
However, we have no access to or control over these cookies, once we
have given permission for them to set cookies for referral. Referral
cookies do not contain personally identifiable information.
No Third Party Advertising
We do not allow third party advertising on 2SetAppointments web
site.
No Web Beacons
We do not use web beacons or other user movement tracking tools on
2SetAppointments web site.
Log Files
Like most standard web site servers we use log files. This includes
Internet protocol (IP) addresses, browser type, Internet service
provider (ISP), referring/exit pages, platform type, date/time stamp,
and number of clicks to analyze trends, administer the site, track
user’s movement in the aggregate, and gather broad demographic
information for aggregate use. IP addresses and other log elements are
not linked to personally identifiable information.
Service Announcements
On very rare occasions it is necessary to send out a strictly service
related announcement. For instance, if our service is temporarily
suspended for maintenance we might send users an e-mail. Generally,
users may not opt-out of these communications, though they can
deactivate their account. However, service related communications are
not promotional in nature.
Customer Service
We communicate with users on a regular basis to provide requested
services and in regards to issues relating to their account we reply via
e-mail or phone, in accordance with the user's wishes and
2SetAppointments customer communication practices.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to
disclose personal information when required by law wherein we have a
good-faith belief that such action is necessary to comply with a current
judicial proceeding, a court order or legal process served on
2SetAppointments or http://www.2SetAppointments.com/
web site.
Web Links
2SetAppointments web site contains links to other sites. Please be
aware that we, 2SetAppointments, are not responsible for the privacy
practices of such other sites. We encourage our users to be aware when
they leave our site and to read the privacy statements of each and every
web site that collects personally identifiable information. This privacy
statement applies solely to information collected by http://www.2SetAppointments.com/
web site.
Surveys and Feedback Requests
From time-to-time 2SetAppointments requests information from users
via surveys and feedback requests. Participation in these surveys is
completely voluntary and the user therefore has a choice whether or not
to disclose this information. The requested information typically
includes contact information only. Contact information will be used only
to facilitate communication between 2SetAppointments and survey
participants. Anonymous survey information will be used for purposes of
monitoring or improving the use and satisfaction of 2SetAppointments
services. Users’ personally identifiable information is not shared with
third parties unless we give prior notice and choice. Though we may use
an intermediary to conduct these surveys or contests, they may not use
users’ personally identifiable information for any secondary
purposes.
Referrals
If a user elects to use our referral service for informing a friend
about our site, we ask them for the friend’s name and e-mail address.
2SetAppointments will send the friend a one-time e-mail inviting them to
visit the site. 2SetAppointments does not store referral information
after sending this one-time e-mail.
Children
2SetAppointments does not intend to collect any personally
identifiable information from individuals under the age of 13. Children
should always request permission from their parent or guardian prior to
submitting their personal information online. If a child has provided
2SetAppointments with personally identifiable information, child's
parent or guardian should contact us if they would like to request such
information to be deleted from 2SetAppointments records. We will make
all reasonable efforts to remove personally identifiable information of
the child from 2SetAppointments files and databases.
Notification of Changes
If we decide to change our privacy policy, we will post those changes
to this privacy statement, the news page, and other places we deem
appropriate so our users are always aware of what information we
collect, how we use it, and under what circumstances, if any, we
disclose it. If, however, we are going to use users’ personally
identifiable information in a manner different from that stated at the
time of collection we will notify users by posting a notice on our web
site for 30 days. We encourage you to periodically review this Privacy
Statement to be informed of how 2SetAppointments is protecting your
information.
Last updated June 27, 2004
